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Virus RemovalDesktop Flow Chart

  • Stop by anytime to drop-off your computer. It is suggested to bring any external storage devices that have been plugging in the machine when you have the virus like USB drives.
  • Also bring any discs that came with the machine, but don't worry the discs in most cases they are not needed.
  • A technician will then speak with you and listen to your problems for the best repair options and sign in your machine.
  • There is a $29 diagnostic fee for signing in your computer.
  • We will attempt to clean the viruses and unused software to make your computer like new again.  If we can't get your computer up to par then we will call you to reformat your machine and backup the data if needed.  Please info us of what you need.
  • If any problems arise during the repair we will contact you immediately before continuing the repair.
  • If you decide not to fix the desktop then the $29 diagnostic fee is charged, otherwise the diagnostic fee is applied to the labor and actually never occurs.
  • You will be called to pick up your machine. At that time you can ask questions about the repair and get a chance to make any additions to the work order.
  • Repairs must be picked up within 30 days of completion or they will be sold to recover repair costs. MOST REPAIRS ARE COMPLETED IN 24 HOURS or Less.

Most virus removals cost $60

We recommend Kaspersky Internet Security to prevent future infections.
Kaspersky Antivirus 1 Year 1 User - $25
Kaspersky Antivirus 1 Year 2 User - $35
Kaspersky Antivirus 1 Year 3 User - $45
Kaspersky Internet Security 1 Year 1 User - $39
Kaspersky Internet Security 1 Year 2 User - $49
Kaspersky Internet Security 1 Year 3 User - $59