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iPod / iPad / iPhone Repair Flow ChartiPod / iPhone

  • Stop by anytime to drop-off your iPod, iPhone, iPad.
  • It is suggested to bring the power cord that plugs into the PC or wall and any items that could be the cause of the problem like headphones.
  • A technician will speak with you and examine your iPod, iPad or iPhone for the best repair options and sign it in.
  • There is a $10 diagnostic fee for diagnosing iPods and iPhones and $29 diagnostic fee for diagnosing iPads. We will determine the exact cause of the problem.
  • Your iPod, iPad or iPhone will then be diagnosed and you will be contacted, depending on what you and the technician decided on as the best fix we will go forth with the repair.
  • If any problems arise during the repair we will contact you immediately before continuing the repair.
  • If we order a part allow up to 14 business days for the shipment. We order parts direct and sometimes are delivered from overseas. Occasionally multiple parts must be ordered to complete the job.
  • If you decide not to fix the iPod, iPad or iPhone then the diagnostic fee is charged or you can leave the iPod, iPad or iPhone for the diagnostic fee, otherwise the diagnostic fee is applied to the labor and actually never occurs.
  • You will be called to pick up your iPod, iPad or iPhone. At that time you can ask questions about the repair and get a chance to make any additions to the work order.
  • Repairs must be picked up within 30 days of completion or they will be sold to recover repair costs. MOST REPAIRS ARE COMPLETED IN 48 HOURS or less but please allow up to 14 days.

 Price Guide PDF